City Cruises
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Bad experience
We were given a virgin experience day city cruises poole as a thankyou present , We live on the isle of wight surrounded by water and are aware of the dangers of the sea, so before we booked we checked the weather for poole just over a week before then booked ferry (£150) plus hotel (£150). Knowing how weather can change we checked again before we left the island because we could change boat / hotel at that point. Arrived at poole Quay about 45 minutes before trip, sun shining and no wind to be told trip cancelled because sea around jurassic coast was bad. My argument is if that coast is so unpredictable ( we did not know that, but the owners of city cruises did) they should not be selling it on virgin experience days, people who are going on holiday to poole anyway can phone and book , or buy ticket on the day.But it's being sold to people all over the country as a day trip. We never had any intention of going to poole other than this experience day, So way out of pocket. Just to mention the man at the kiosk was really nice and understanding, a credit to city cruises..