M Boddie

M Boddie

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1
Review
4.0
4 out of 5 stars
Average rating

Reviews by M Boddie

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ConnecTen Internet

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4 out of 5 stars

ConnecTen OutStanding Customer Support

**Review: ConnecTen Internet Service** I first heard about Connecten on YouTube and decided to give it a try after seeing some promising reviews. My initial interaction with Connecten was through their website's chat feature, where I chatted with Tyler from Customer Support. Tyler was not only helpful in answering my questions but also arranged a few phone calls to ensure I had all the information I needed. What truly sets ConnecTen apart is their outstanding customer service. Between Tyler in Customer Support and Misty in Technical Support, I felt well taken care of throughout the whole process. They were both knowledgeable and eager to assist with any issues that arose, which, as with any internet service, you can expect to happen from time to time. As someone who works remote, having reliable internet and mobile services is crucial for me. ConnecTen provides the option to switch mobile services, which is a significant plus. Although they do experience internet connection issues, the ability to call and talk to a live person 24x7 is invaluable. Knowing that I can speak with a real person at any hour of the day provides immense peace of mind. No automated systems or long waits—just straightforward, human interaction. While ConnecTen isn't perfect, their exceptional customer support makes them a compelling choice for anyone in need of dependable internet service. Overall, I love the commitment ConnecTen has to its customers. The live 24x7 support is a game-changer.