Minghao Zhang

Minghao Zhang

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1 out of 5 stars
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Reviews by Minghao Zhang

EW

EWT Water

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1 out of 5 stars

Not the EWT as it was

I've been a loyal customer of EWT Water for a solid ten years. This company, which I once held in high regard for its efficient installers and exceptional customer service, has taken a nosedive in quality. The decline in service this year is not just disappointing, it's unacceptable. Trying to book a timely service has become a futile endeavor, met with nothing but delayed responses and unfulfilled promises. And if that wasn't bad enough, their customer service has deteriorated to a point of being outright rude and utterly unhelpful. It's a stark contrast to the once commendable standards they upheld.