Huws Gray
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Huws + Gray Milton Keyens.
Needed 6 bricks to fill a vent hole in a wall. Went to our local H+G in Towcester, showed them the pattern of brick required, not in stock, they checked their system, said H+G in Milton Kyenes had stock. So , off I went to MK, into H+G. What an enjoyable experience, first contact was with Charlotte and Kev, explained and showed what I required, told to see Brian in the yard , some yard, thought I should have brought my bike, its not small. Saw Brian in the far corner of the yard where the bricks are. Showed Brian a brick with the pattern that I needed, off he went , I followed , to a stack of bricks, with the pattern and colour which just about matched mine, Brian then went off to check another stack , me following , just to make sure we had got the closest match. He ( Brian ) , then spent some tine, sorting through the brciks , to find 12 off , with the same shade. Bottom line, came away with 12 bricks, feeling good,having experienced some good old fashioned customer service ,( Brian knows his bricks ). So thank you to Charlotte , Brian and Kev. Jim.Fischer.