AI
Airport Van Rental
View company profile →
When we picked up our 15 passenger van…
When we picked up our 15 passenger van from the Salt Lake City the price was twice what I had been quoted. After 3 hours of trying to figure this all out we finally returned the van and rented 2 smaller vehicles from Avis for half the price of what AVR wanted to charge me. The agent was not authorized to refund me the full amount and instructed me to call AVR to get the rest of my money back. I have called multiple times, waited on hold, and also left multiple messages for someone from customer service to call me back and have still not heard from anyone at AVR. Very disappointed in their customer service. Would NOT rent from them again.