Choon Ng

Choon Ng

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Choon Ng

US

US Water Systems Inc

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2 out of 5 stars

No communication what so ever about my order.

I ordered a OR filter pack on 11/14/15. On 11/20/15 called spoke a Rep. he said my order will take 4-9 business day to ship. I estimated due to the Thanksgiving Holiday perhaps I will received today 11/30/15. When I called today 12/1/15 I was told by another Rep. she said my order was on back order and it will ship today. Unbelievable!!! no one from US water system send me a email or call to inform me of the status of my order. The Rep. seem to implied that I should be happy it will go out today as she puts it. Really after waiting for 11 business day and I paid $9.99 for shipping, and this is the kind of service I get? I am very unsatisfied with your business practice. I won't recommend your company to anyone.