Singapore Airlines
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Hi Singapore Airlines.Ref:" Please quote thisreference…
Hi Singapore Airlines, This relates to my previous terrible review for your associated airline Scoot. I am sure you will not want your hard-earned reputation destroyed by the non-existent customer service people like me have received from Scoot. They continue to send me non-reply emails, suggesting they will look at the case, but6 months has elapsed. I will now take this further if do not get my £100 refund, plus suitable compensation for missing my paid trip to Bali, from Kuching, via Singapore. (Ref:" Please quote this reference number [ ref:_00D281F79m._5005iT0Bpc:ref ] in the email subject, any alteration to the reference number will cause the email not to be monitored ") Booking Ref: LZDU28, made 06/01/23 Scoot Ref: HDPZVK Simon James Drummond British Passport No. 128014972 Changi Airport contact, 10/01/2023 Jasmine (email forwarded to you) ( I already answered all this on complaint number 230212557632. You did not reply) Hello I am very angry and very unsatisfied. Stop fobbing me off with lies on this please !! I have phoned and emailed and visited Changi Airport since your staff refused to check me in on 06/01/2023 at Kuching Airport, Malaysia. You keep ignoring my requests. I personally visited Changi Airport on 10/01/2023, after your airline had made me miss my trip to Bali. I will be claiming compensation for this and repayment of the flight I could not make. Your agent, Jasmine, was very unhelpful, but I emailed her all the details then. Please inform me urgently if you need any more information, as I am consulting a lawyer and talking direct to Singapore Airlines about the disgusting treatment from your staff. URGENT Official Complaint Forms made out at security office of new Kuching Airport, Malaysia. Please do not ignore this again My lawyer will act soon Regards Simon Drummond UK number. +44 (0)7957 751577