Middle East Airlines - Air Liban
Read all reviews for Middle East Airlines - Air Liban →
A Horrific Experience with No Professionalismed with Middle East…
I recently traveled with Middle East Airlines on flight ME 430 from Beirut to Dubai on 2023-08-21 at 9 pm. I am compelled to share the dreadful experience I endured at the hands of the crew, particularly the head of the crew. I was recovering from a recent operation and was on medication, including antibiotics and melatonin, to help me sleep during the flight. The circumstances of my health made it imperative that I remain undisturbed throughout the flight, so I reclined my seat and settled in for rest. Despite my condition, I was abruptly awakened by a flight attendant and subsequently harassed to straighten my seat at the request of the passenger behind me. Despite the seats being engineered to allow for meal consumption regardless of reclination, I was pestered multiple times, with the situation escalating in a completely unprofessional manner. The head of the crew was not only invasive and disrespectful but publicly insulted and shouted at me. He refused to provide his name when I expressed my intention to file a complaint, further demonstrating a complete lack of professionalism. I was deeply shaken by the incident, unable to return to sleep, and found the entire situation to be utterly humiliating. The crew's conduct was not befitting of professional airline personnel, and the head of the crew's behavior resembled a street brawl rather than a professional interaction with a passenger. I strongly urge potential travelers to reconsider booking with Middle East Airlines, given the appalling treatment I received. As someone who needed compassion and understanding due to my medical condition, I was met with hostility, intimidation, and public degradation. I am now left with no option but to seek legal remedies and press charges for the severe emotional distress this incident has caused me. I hope that Middle East Airlines takes immediate action to rectify this situation, ensuring that no passenger has to endure such a traumatic experience in the future.