AR
Ardent Credit Services Ltd t/a Debt & Revenue Services
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Great phone manner. James needs a pay increase
Had 2 calls from these guys regarding supposed money owed to BT. First time they called, it was no help at all but i asked for it to get looked in to. Heard nothing back. Had a call today from a guy called James. I'm full of flu, and although it doesnt mean much, he asked if i was ok, and can i continue the phone call. His phone manner was excellent and he followed up on my previous request to look in to it, where he found the fault and got the balance wiped with BT. He did his job, but im very greatful and he was a good guy