MO
Mode Rentals
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Easy online booking and pick up shuttle…
Easy online booking and pick up shuttle and check in process. Vehicle was as described modern and clean. Unfortunately through no fault of the company the vehicle was vandalised and attempted to be stolen rendering it undriveable. I did feel a bit like the company left me to organise recovery of the vehicle rather than arranging themselves as it was a very distressing experience and I felt they should have taken on this task. The customer service were very professional and empathetic, however being told to attempt to drive vehicle back to the depot and then attempting to do so only it was rendered impossible and then being advised to call the tow truck myself was disappointing.