Brett/Robinson Vacation Rentals
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Most horrible places to stay in Gulf Shores.
Came to stay for a weekend and to propose to my woman which was the only good part about our stay. The staffing is like a bunch of poorly trained rental cops that don't even know their own rules. It say's once you arrive you will receive a parking pass 1 for a 8 sleeper and 2 for 11 sleeper. When you get there you do not receive one nor do you even know where the office is located. Which is located on the back side of the islands wind east building. Before knowing this the rental cop wrote a ticket for not having the parking pass. Went to get it and they made us pay 30$ for the initial pass that was supposed to be free. The ticket will not be paid. Then the second day there I'm out on the balcony with the door closed and get threatened a fine if I smoke. I then had a overlook of the rules and guidelines of the paper on the fridge. It clearly say's no smoking allowed inside of the properties, "if smoking make sure to close the balcony door" so that no signs of smoke are inside the premises. The last day we checked out and went shopping for souvenirs. Only a hour had passed and my fiance realized she had left her makeup box underneath the bathroom sink. Easily over 200$ worth value, so we went straight to the office and talked with the rudest staff. Mrs. Piggy tells us that we could either wait until 5-6p.m for it to be put in the lost and found, or we could pay to have it shipped home which is a 4 and a half hour drive. She refused to get some much needed exercise by walking us back to the room, to be the generous/right thing to do and retrieve our belongings for us. Instead I had to go back and go inside myself to get our own belongings back. Pretty sure Mrs.Piggy had intentions on getting free makeup. This will be a place checked off on for never staying again.