Singapore Airlines
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Two drinks on a 14 hour flight
Flew to Singapore and back from Heathrow in June 2025. Planes were really in need of a refurbishment inside very tired seats and there was crisps in the carpet by my seat so not clean. TV was glitchy. I thought the food was ok hence the 2 stars not one but the service was appalling. On the way back the fight was nearly 14 hours there was a service at the start and then NOTHING until right at the end apart from water being handed out occasionally. I asked when they were bringing food and the answer was “not for another 4 hours”. People were trying to find staff to ask for sandwiches etc as people were really hungry as about a 10 hour gap. They did begrudgingly hand out some sandwiches to a few people who were really complaining. Drinks choice was wine or juice, no spirits or beer. I asked for another wine with my meal and got an eye roll!!!! They also ran out of meals. They only serve you two drinks the whole flight which is not what you expect from a long haul company.