Cambridge Water
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I had a credit on the account of £600
I had a credit on the account of £600. After 6 months of emails and phone calls and a complaint to the Water Regualtor they eventually refunded approximately half of it. There is no accountablity and they have a monopoly as such customer service is not something they need to worry about. Its a shame when when you want revenge on a big corporate but there is little I can do. They offered £25 compensation, what an insult. I am selling my house and moving abroad so that might be an opportuniy to stiff them back with an big outstanding bill.....they will never find me where I am going.