Travelocity
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A Den of thieves!!!!!
A Den of thieves!!!!!! I have waited over a year for a refund on a room that booked at a hotel that was full to capacity, I called that night for information on what to do next, no one ever, got back, called back, emailed, send a review nothing!!! I finally called back cause at this point I have booked another room for an event, however because Of my already horrible experience I had to check and see whatever happen to the credit, the comp room, the refund that you guys took from me leaving me to sleep in my car in Lansing. Having to shower at my job the next morning when I paid for a whole room.... a room Imagine a doctor that couldn't get a room in a covid Era. After a long night of working was told they had no more rooms. I can't get back through the 1855 number they must've blocked the number cause now when I call there is a long pause then a message that says try again later. The founder is in TX if I need to write this company fine, but you will not do this to another person, I will mention this on every platform given, I will talk of the poor service and the fact you stole money from a health care worker out here on the front line. This situation they thought they swept under the rug will be escalated.