Zoro
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Above and beyond
*** lost a package I needed badly to get to me. My whole lil business pretty much shut down and I was panicked. Sarah at Zoro calmly asked if I wanted a refund or to reorder. (which kinda annoyed me. How could she be so calm at this! LoL) I wasn't unpleasant but was not real calm, either. She not only got it in the works that day, but sent it expedited and it's due here one day after! Way above and beyond. I notice a lot of their negative reviews are due to lost, late shipments. *** told me they, Zoro take care of these in-house now. This really did save the day for me. They were just great threw the whole thing. Also, the piece of equipment was a lot cheaper than I could find elsewhere. I will definitely be doing business with them again.