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Have given up trying to download pdfs
The info on how to access and especially download books is useless and, as usual with all IT-related matters, assumes knowledge the general public does not have. I cannot download pdfs as they come up as an .acsm file which my Adobe says it cannot open, I've given up and am going to delete my membership if can. I find it demoralising that so many resources are devoted to accumulating this knowledge and so little thought is given to would-be users.