TH
Thomas Cook Airlines
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Nothing but delays
Six flights with them in 3 years....all delayed. Will not use them anymore. Sat in Orlando airport the other day and all 3 Thomas Cook flights delayed, might I add that all other UK flight companies was on time. Poor customer service with no compassion or compensation, once they have your money you are of no interest to them. One of my delays just fell short of the compensation trigger of 4hrs (3hr55mins) so customer service said tough luck. Long haul to USA and you have to pay extra for the entertainment/TV, how rude after you've paid so much to fly with them. My advise is to try the other big players who've been at it longer.