Princess Cruises
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Sky Princess - Never Again!
Sky Princess, 9th-23rd April, Western Europe. This was our 41st cruise but the first with Princess; also our last with them! We booked a mini suite through ROL, who did not mention that it was directly above the theatre, so from about 3.00 pm until 11.00 pm every day/night we were subjected to the noise of heavy drumming in our cabin. Also, there was no mention that we were one deck above the crew smoking area which was acceptable until the fine weather when the crew were outside and our cabin filled with smoke most days and the balcony became untenable. We complained, a crew officer came to investigate and told us it was coming from above. The lady from reception then told us it wasn't and that the crew smoking area would be moved. The improvement lasted one day! Avoid deck E forward! The food was variable from OK through peculiar to terrible. The best meal we had during the cruise was at the fish and chip bar in Casemate Square, Gibraltar. We like to have a glass of wine with our meals, but bar service was so slow that the drinks often arrived after we had finished eating. As for the shows, it is difficult to comment as we only looked in on a couple and thought 'no thanks!' Lots of screaming singers and we had already heard the drumming in our cabin. The Medallion system was too clever by half and only half worked. It needs further development. On the plus side the cabin was spacious, well laid out and clean. The staff were excellent in all respects, being friendly, cheerful, hard working and helpful but clearly short handed in some areas. One major problem on the first day was car parking. We had booked through CPS for dockside parking. It took us 40 minutes to drive from home to the dock gate then nearly two hours to get to the baggage drop off area. There were not sufficient CPS staff on duty and some were not very well trained. A lady near us in the queue told us that CPS had blamed passengers for arriving at the wrong time. When we disembarked at a different berth there was the same problem with incoming passengers, so lessons had not been learnt.