PO
Porter Airlines
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This airline’s customer service is 0
This airline’s customer service is 1 out if 5. They cancelled my flight July 19 and not a single employee was at the counters. The only way I knew my flt was canceled (after I already checked in) was by checking online. A real airline would have a counter personnel to tell me where my luggage is, hotels, reimbursement, when booked on next flight. I am now waiting for my flt the day after one of the biggest if not the biggest industry wide shut down and I would have thought someone would be at the airport 2hrs ahead of time to check the long lines and nope not a single employee is here. I will add its not only Porter but looks like all airline counters are vacant.