Gaayathri

Gaayathri

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1
Review
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1 out of 5 stars
Average rating

Reviews by Gaayathri

LY

Lyca Mobile USA

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1 out of 5 stars

One of the worst customer service in…

One of the worst customer service in the globe!!I I was trying to recharge for my daughters phone as she is out of country more than a week and no proper response from Lyca.I am calling customer care daily they keep on saying my card is invalid but i am using the card daily to purchase and i tried recharging for my phone number and it went through. What kind of ridiculous customer support Hello Customer Support, As mentioned in my review i used the same card to recharge my phone and it worked no issue with card or bank(also i have called my bank and verified and they are saying Merchant is charging and reversing the amount again)so don't say that the issue with card which your customer team is also saying. I will mention my request which i requested for refund as i am already having active plan on my account. Try to troubleshoot the issue properly and don't provide half baked information without proper review or analysis.