Affinity Water
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Dodgy payment requests
Dodgy communications, After moving out of a property with my partner (who always received all bills under her name), I received my very first letter from Affinity Water, obviously asking me for an outstanding payment and a direct debit form. There is no outstanding payment, there is no direct debit rejection as it was cancelled and communicated before moving out, and they are sending the letter to myself I suppose because there will be a higher chance that I'd pay in fear of being charged further. If we were two students living in the same residence, I could've thought that the lead tenant failed to pay and been charged 420 pounds incorrectly. This is very dodgy behaviour and I can only imagine the amount of people that end up paying through fear, misinformation, lack of attention to detail. Read your letters and don't pay anything you're not expecting to be charged. Also they put my last name as a middle name.