AU
auto car
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Booking cancelled with no warning
Arrived at Poznan airport to find the desk closed. We rang to find out where the car was, to be told the booking had been cancelled and we would receive a refund. We had no email/phonecall to say this had been cancelled (still have had no email 5 days later) Disgusting attitude to have to a customer who has spent a day travelling. We then managed to eventually hire another car through another company who advised us Auto Union do this all the time to customers. Delayed our holiday by a few hours. Avoid !!