Andrew Hoang

Andrew Hoang

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Andrew Hoang

AM

American Freight Furniture, Mattress, Appliance

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2 out of 5 stars

Please get better with delivery time

Bought a fridge. I think the price was decent. It was just hooked up for a few hours now. Fingers crossed that it works fine with no issues. No complaints about that so far. My only complaint is how in the dark we were about the delivery. I got a text at noon that my fridge was picked up. It didn't show up until 4 hours later. I believe the delivery workers are 3rd party. Please either hire more workers so they deliver in a more timely manner or at least create a queue list so I'm able to see where I am on the list for all the deliveries. Or perhaps have a tracking device so I can see where the delivery truck is. Or have the workers send an additional text when they are heading over right now. My old working fridge was full of food so when I saw the text that the fridge was picked up. I didn't start emptying it until 1 hour later. It still took 3 hours for the delivery to come. Maybe 30-45 minutes to remove my old fridge and put in the new one. That's a lot of time for my food to be sitting out.