Happy Gaming World
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Post Sales Service is extremely PAINFUL
Bought a PS5 controller from HG World. After 3 months the controller started drifting left. As the controller was within Warranty period, I contacted HG world Service guy. Couriered the Controller to HG World on 19th October, 23 for replacement. Yesterday was 5th November. I was supposed to receive it by yesterday but still not got it. Now the Service person from HG World says that I will get it by 25th November. That too they are not sure. Does it take 30 days to replace a controller? Facing worst service here. It's easy to purchase but if your product malfunctions, please be ready for the world of pain to get things serviced from HG World.
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