JS

Jun 15, 2019

I have been at your Cannes hotel now…

I have been at your Cannes hotel now for 2 days, I have 2 more days here. I complained about the smell in the room on the first day and absolutely nothing has been done about it. The smell is something between dirty drains and dead animal in the air con, it is disgusting!!! I appreciate the hotel is busy, however the conditions of the room is simply unacceptable and lack of care for the customer is appalling.