TH
The Insurance Emporium
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Terrible customer service
Terrible customer service. Hid behind small print and paid out only 20% of my claim. Would recommend that any customers move away or read the small print very carefully.Deducting the cremation and casket cost was expected but the other deductions for consultant fees, vets fees limits etc was greedy when they were already charging a large excess. The payout from a claim of well over £1000 was less than one year’s subscription.