Eco Providers
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Poor communication & coordination
Today, Gary, Richard & Anton have just finished fitting insulation to our house. An excellent team who have done an excellent job. We have been told all along that the heating engineers will follow on within 1-3 days. However, we are now informed by head office that they are not coming for 11 days and will be finished about 5 days later. We have children in the house and the radiators have been removed from their bedrooms and living room. So that will be a total of 3 weeks without adequate heating during these frozen mornings. There’s children in the house and it’s the run up to Christmas. The insulation team have been brilliant, sadly let down by poor communication and coordination by head office.