SilkFred
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Refund process needs improved
As with other reviews - returns take a very long time. I'm at 14 days (not working days to be fair, which is what their policy states) and haven't received it yet. Comparing to another similar company to which I posted returns on the same day as this one, I received that refund 9 days ago. You also have to print the label yourself which is not standard practice anymore and much less convenient than the barcode/QR code way of other companies. They have a great choice of brands for various budgets, but the trouble with the refund process makes it not worth ordering.
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