auto car
Read all reviews for auto car →
PLEASE DO NOT MAKE THE SAME MISTAKE AS…
PLEASE DO NOT MAKE THE SAME MISTAKE AS WE DID AND RENT A CAR VIA THIS COMPANY We hired a car via AutoUnion/Scandia Rent in Finland at Rovaniemi airport, what an awful experience we had. It ended up costing us double the amount as they took payments from our credit card when we returned the vehicle in the same condition with a full tank of petrol. The man who works at the kiosk in Rovaniemi Airport was very abrupt and intimidating, when we returned the car we asked him to look around the vehicle to check all is ok but he didn’t seem bothered, now we know the real reason why, he had every intention of charging our credit card with unnecessary costs. Please avoid this company unless you want to be scammed! I have emailed and spoken to both companies and they do not want to take responsibility for their actions. They have taken money from my credit card for non legit reasons, surely this is against the law by doing this, they haven’t even been able to provide sufficient evidence when we have photographic evidence which has been emailed to them, but they simply insist we are wrong and they inform me they have no intentions to refund our money. We have done nothing wrong and yet companies like this get away with ripping off customers. The necessary authorities will be informed of our experience as it has been extremely stressful. I am sure AutoUnion will ask us to email them to enable them to deal with our enquiry, I have already done this and emailed Scandia Rent and they do not want to know. We will be taking further action to try and get our money back, also to help people avoid making the same mistake as we did.