Minster Law
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3 and a half years on and STILL no progress.. Worst experience with a legal company I have ever had
If I could give 0 stars, I would! My claim has been in process since November 2021. I have answered absolutely every email and request received from Minster Law, provided ALL evidence for my financial losses including personal payslips from my employer etc, and now they inform me the file was closed a year ago and despite them saying they would reopen, there was an error their end and they didn’t reopen which means the case cannot now be progressed to court. I had 2 years of absolutely no contact from Minster Law, despite me emailing and trying to contact in other ways. I have been chasing for updates for the last 7 months, and have not received anything until now which is a letter from them stating the limitation date has passed so the claim is closed. I have been informed via phone they accept fault and apologise etc, however when I asked for this to be put in writing via email they did not. The medical report has consistently been incorrect, despite me reporting the errors on 6 occasions. DO NOT use this company, I believe they delay contact etc to get out of proceeding claims. I have never ever experienced such an unprofessional company before, especially for those who are solicitors themselves and should know the legal frameworks.