BulkSupplements.com
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SCAM COMPANY NO CUSTOMER SUPPORT
The orderform says it accepts PayPal, when I clicked that option I assumed it was using my Pay Pal information and address. After placing the order I noticed it wasnt PayPal and it used the wrong address. I immediately changed my address online and sent an email to support informing them of the error. I never got any response after 3 days. I have called continuously and I am convinced they have no support staff because it always says they are busy but then forces you to leave a message. I left multiple message and and no one returned my call. Meanwhile the order was delivered to the wrong address where I cannot get it. I think this company is lying that they have phone support because it is impossible to get through to them. Now I am out $100 with no email, no call, nothing. UPDATE 1: finally I get a snarky email from "Alesha" stating that they can't do anything about the situation. Even though I submitted a cancellation request immediately as per their instructions. "Hello Dale, Thank you for contacting bulksupplements.com It looks like your package was delivered to the address that was entered at checkout. Unfortunately, there is nothing we can do at this point. Let us know if you need additional information. -MW" I also bought insurance for the order but no mention of that either. wow I spend thousands on supplements per year with multiple companies such as Nutricost, ProHealth, Renew by Science, and I quite frankly cannot believe how terrible and short-sighted BulkSupplements is. When I went to busines school I was taught about the life time value of a customer being thousands of times the value of one order. I guess these people have no idea how to run a business.