Porter Airlines
View company profile →
I am having trouble searching a rt trip…
I am having trouble searching a rt trip with adding my daughter to the return flight. I was OK with buying separate ticket,either way as long as we are all on the flight! I had to call CS and what a mistake that was!! I gave the gentlemen my dates and airports I would like. The man kept cutting me off rudely while I gave him my info 3 separate times. He kept putting me on hold and coming back 5 minutes later to ask what dates and cities I want to leave from and land in. I gave him info 4th time for him to n9w ask me if I was going to stay in Jamaica for 1 or 2 days!!!!! Like huh? Have yoy smoked before your shift kind sir who goes to the Caribbean for 1 or 2 days???? He then argued with me that I never told him how long I wanted to go for the whole 4 times I said leaving 1st of March and coming home the 15th. He said yes you told me this but you never told me how long you wanted to travel for!!!???!! I'm so 😕and I'm not to sure I should trust my life with this airline if the cs a nuts. I told him it's OK u will call another airline and hung up ,would you believe he waited 5 minutes and is calling me back to back and leaving long msgs on my phone with the background of ither cs agents taking their calls...not 1 word from him just the background of his work station OVER AND OVER. I never even gave him my number,we never made it that far in our conversation. What gives him the right to harass me like this!!!!