Omio
View company profile →
They grab more than stated for cancellations!
I bought a rail ticket Norwich-Stansted and quickly realised within 5 minutes I needed to think more about datyes etc. So I went into cancellagtion area and dsaw GBP5 gto cancel. OK, that was fine. BUT shortly after I refund email to discover they'd charge over 75% more! Not GBP5...GBP8.61. I contacted them about it and fully explained but automated responses repeated and repeat with NO RESOLUTION for their cash grab. Disgusting.