The TJX Companies
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HORRIBLE CUSTOMER SERVICE TJX Rewards Master Card
TJX Rewards Master Card coerced me to sign up for a credit card when I was checking out - they offered a discount on my large purchase. In the subsequent months they proceeded to make it impossible for me to access the account online due to a horrible verification process. They had me do a video of my face and scan my ID. It never worked. They stated multiple times that they would verify my account with a letter, it never came. I demanded the account be closed, but they were charging me $34 on a $0 balance. I wanted to know what that charge was for before I paid it. They refused to tell me anything because I couldn't pass their verification process. They had ALL of my personal information and they were more than happy to take my payment WITHOUT being able to tell me what it was for. After a few hours of trying to resolve this, I closed the account but they demanded payment on the bogus fees and interest charges.