I enrolled with Open College after…
I enrolled with Open College after getting misinformed about the course Diploma in Community Services by clever sales staff over the phone. My studies commenced at the end of November 2022. Within a few weeks I could tell that it was not at all what I expected or wanted to learn, however I thought I would give it a go. There was NO support, first they were transitioning their software, all computers and online work was down. Then there was teacher shortages and the college was closed for 2 weeks for the Christmas break. By this stage I had enough and wanted to terminate my studies, however they were unhelpful, rude or simply did not respond. All this time money was taken out of my account for studies I wasn’t doing. I stopped all payments… of course they were immediately in touch. I wrote to them and filled out all the necessary forms to end all association with Open College. The 7 day cooling off period is not sufficient and than they will drag it and make it extremely difficult. All of a sudden I am contacted by a third party demanding that I pay the full tuition fees and also their fees. It’s absolutely disgusting, and extremely unjust, I paid almost $800 for nothing. Open college is not interested to resolve or assist in any way, all they are after is money.