Michaels Stores
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I am so disappointed
I am so disappointed. At this point, angry! I placed an online order on May 27th. I got an email confirmation. On June 1st, I received an email that my order was on the way for in store pickup. Then I received an email on June 6th that my order was ready for pickup. I drove the Michael’s location for pickup and they told me they did not have it. After waiting an hour and talking to 3 different employees, my order was not found. I called customer service and got nowhere. I have stopped counting the amount of circles I’ve gone around in attempt to locate my order! Over $100! I finally spoke with a very nice lady who was the store manager and she was very apologetic and she did not stop looking until she finally was able to call the post office in their shopping center and locate it in a MAILBOX?! I went to pick it up from the post office and they said it was not there. I do not even live close to this Michael’s location as it’s over a 45 minute drive with kids in my car. So this has been the biggest headache and I just WANT MY MONEY BACK!! Never mind the sale I hit up as a Teacher for my students.