Hug Pet Food
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No Customer Service
I have been a customer for over 2 years and they changed the recipe of my normal dog food without any notice. It arrived and looked nothing like beef (and sweet potato)-very pale in colour and my dog, who has IBD, refused to eat it. I have tried to contact the company via email and phone on several occasions without luck. The phone got answered once and I was told they were short staffed due to sickness but nobody has responded since. I have a month’s supply of food I don’t want. The customer service is dreadful and if I could have given one star, I would.