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Travelocity
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I purchased 2 round trip tickets plus…
I purchased 2 round trip tickets plus INSURANCE to Okinawa Japan. We had to cancel due to my mothers death in the USA. After 3 days (a total of 11 hours on the phone with Travelocity) talking to different people because nobody has record that you had already called.plus sending in the death certificate, we were denied for money back or even a credit. almost $3000.00 down the drain. I was advised to get an Attorney which I am thinking about.Its pretty sad that your mother passes away and now this.