Michaels Stores
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DON'T ORDER FROM MICHAELS WEBSITE CUSTOMER SERVICE IS THE PITS
This is a follow-up to the one star review I left several days ago regarding their atrocious Customer Service. Now if I could give them NO STARS it wouldn't even begin to cover the aggravation and time spent trying to resolve a very simple issue. After 3 chats and phone calls requesting an order be cancelled they have the audacity to send me an email just now advising that they shipped the order!!!!!! Almost a week after the chats and calls. You can be guaranteed that the merchandise will be returned to the store. I will never order from their website again unless the merchandise can be picked up at a local store and then again maybe even at that probably won't order from them again. So tired of the baloney with this company and others and their so-called Customer Service where the rep's don't speak or understand English and could care less about the customer they're dealing with. Sorry had to vent as there's no way to email them and vent just their totally useless chat or phone rep's!!!