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My first 100 days ...
After researching the marketplace for 3 months, LP made it onto my shortlist of providers, as I pursued my CompTIA certifications; with the goal to become a Cyber Security specialist. Being a mature person looking to reinvent myself after spending 35 years in financial services; I was cautious and spent a lot of time on due diligence. I looked at universities, overseas providers and business models similar to LP. From my first interaction - speaking to Patrick and then emailing me a careers guide; the experience has been very good. Nicholas and I spoke many times over 3 months to mid-April, and got to know me, what was important to me and what my concerns were. My education relationship formally started in April, and after spending many hours on the platform in the few weeks thereafter. I regret not making my decision sooner. The support has been professional and of the highest standard, and compares very, very well with the education platforms I have experienced in financial services. Everything from the first contact; to onboarding; to ongoing support, including the careers service feature, has been very encouraging. The platform is user friendly, intuitive, and very easy to navigate. While it may appear a bit of a maze at first, the modular configuration breaks down information into bite-size pieces, and accommodates all the ways I prefer to learn, process and digest the finer details of any concept new to me. There are many powerful individual features, which allow you to gauge your progress and activity. This includes references to how you compare to the student cohort overall. I find this motivational as I can see how I compare with others on any given day. The careers services team have been great (Rachel) and I can see a professional handover to Tabatha. The transition between the various people helping me through any process has been efficient and seamless, and Kelsea has been like a Rolex with our scheduled weekly catch-ups. The quality of the information found in their library goes above and beyond anything I have seen on Youtube. I have immersed myself in all things CompTIA A+ for the last 4 months. I hasten to mention, there is a lot of content to choose from. A lot. Once I became familiar with everything, I was easily able to find answers and information relating to any/every question that came to mind. It has been difficult to find fault and anything I am disappointed with so far. Hopefully this is something that is far and few between. In summary, my first 100 days have me thinking I made a very good decision and I am getting value for money.