Southwest Airlines
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Nope - not for me!
Nope - never for me again. Booked a vacation through SW vacations. They made the first schedule change, then I made a change in return - - and then I spent six days on hold for over on hour at a time to make sure they informed the resort of the change. Bottom line - they didn't call the resort, so I completely lost my booking and my money. Their response: sorry, we don't control the resort!! Then how can they sell rooms at the resort, collect the money, and then no customer follow-through when there are a few changes? AND KEEP MY MONEY?