DN
DNS:NET Internet Service GmbH
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Poor customer service after contract
Poor customer service after contract I was really shocked at how little they care about their customers. When signing up, they were fairly easy to connect with and always had at least someone to guide in English. Once I got a contract, they never for once had an English supporting team. The person who signed me up, said I should sign up for a high speed package at a discount and can always downgrade later. Once I did that and signed the contract, their other agents told me this is not possible and I must pay the higher tariff. Absolute scam material