Bank of Ireland
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Shockingly bad processes and policies
Been with this bank nearly 20 years and had nothing but trouble. Some of the worst bank structure and processes I've ever had to deal with. Credit applications get archived randomly when they have high volumes with no contact made by the bank so you just have to spam call every couple of days (that's literally what the support agents recommend). It's a bit of hassle but moving to modern Banking services like Revolut is a must at this point as Bank of Ireland shows zero intention of improving.