Michaels Stores
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Michael’s Bait & Switch Survey
Email from Michael’s arts & crafts asked me to fill in a survey in return for a $5-off-$15-purchase coupon; I tried to give a good relevant comment concerning the store during the survey only to be told “session timed-out” and to start over. I re-filled the survey and afterward was told to look for a 25% coupon in my email… NOT the $5-off-$15 promised, which is basically a 33.3% discount. This is some kind of bait-and-switch perpetrated by Michael’s surveys, and it’s a real letdown; there are more than plenty of bogus offers landing in my Spam/Junk folder already, I thought the Michael’s team was above that.