Princess Cruises
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Just got back off 12 day cruise to the…
Just got back off 12 day cruise to the Canaries Good Points: *Staff were fantastic couldn't do more to help you always polite and caring. *Decor was good impressive and ship felt well maintained. *Main Dining food was always good and staff were again fantastic *World Marketplace always had a wide range of food and even if finding a seat sometimes was difficult again staff great. *Our Interior cabin was quiet and room staff were fantastic. *Some entertainment was great * The Ocean now was good idea when it worked but food and service to cabin was very good. Not so Good points: *Princess welched on what they promised changing the packages and what was included after paying in full this is not on. *Parents balcony cabin on Baja Creaked and creaked loudly and others said same. *Some entertainment was a bit tacky low quality needed bit more variation. *Princess Live was too small for a ship this size could never get a seat. *App was very buggy hit and miss sometimes putting phantom drinks on tab and saying it would charge then not orders disappearing. Staff did best to try and get around its quirks it felt sorry for them. Overall we enjoyed the ship and our cruise it just was annoying a few easy to fix things hadn't been. Ship could do with more seats in general dotted around there is space. The app needs looking into and more use of venues to spread people across ship would help. One thing that stood out was how great the staff were and very grateful to them for all their hard work and unwavering spirt.