Anglian Water
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Bill rectification
I had a water leak outside my property and received a massive water bill increase. I called and spoke to a lovely lady called Kristen and she not only rectified the automatic bill and direct debit alterations but she respectfully and with tact asked a few questions about our lives and personal situations and, from that put us on a better tariff saving us money!! On top of that, she was a delight to talk to. Best call I’ve made in ages. Thanks Kristen.