Enrica

Enrica

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1 out of 5 stars
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1 out of 5 stars

Order my kit on the 23 March

Order my kit on the 23 March, just to make sure everything would gone as planned and my test and results would have been deliver on time. Issue started when I took my day2 COVID test and send back: never heard nothing back! No result on the website, no answer to mail, no useful info on the phone, only the secretary saying to leave my details so they could call me back, guess what? They never called me back. Going trough a nightmare to sort things out, I want a redound! Please email your local MP to bring this issue up and also email dhsctesttrace.customerfeedbackteam(at)nhs.net and keep records of your contacts in case you’ll need it as evidence. This is unacceptable!