Corinthia Hotels
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I was impressed by the Lisbon Corinthia…
I was impressed by the Lisbon Corinthia (4 years ago) -the waiters, staff, reception etc were affable, polite, never breaking boundary of professionalism but very well trained-starting with a room upgrade offered at a reasonable rate, breakfast was a great experience -omelettes being made by smiling staff, plates taken away discreetly etc. Dinner was expensive but again, service was supreme. we decided to visit all Corinthia, that's how good the experience was. Prague was not as good but still attentive. Malta, where there are 3 Corinthia-we thought would be home ground, so their best. Unfortunately, Marina Corinthia was not a good choice. British Airways deal was reasonable but by the end of it, the cost chalked up quite a bit. The staff made many amends (manager Angele Malia was charming) when we grumbled and we did eat well eventually. Paid extra for better breakfast. Well, we were not going to visit Malta that often so we wanted to be happy-extra costs for upgrade to a better room and view and better breakfast. There was a discount offered so that helped for other meals. The suite we ended up in unfortunately was lovely but not well looked after-walk in shower water would not drain properly, door was stuck. When staff show all the good bits (staff was pointing these out as though we ought to be happy now) , they ought to take into account that the bathroom door is stuck etc but that would require them to keep tabs and check before which was not done I guess. When we complained, it was all taken care of immediately. Then the water began to have mud particles coming from the flow. We did not want to complain anymore as 2 nights left so we drank and rinsed with bottled water. As Corinthia admirers (yes, we continue, though a bit battered) we hope the company picks up and does a good job of it. I can see they have much competition but hey, don't we all ? Rise to it ! You've got the top of the hill view of George's Bay ! Budapest and Khartoum....well, we might visit....