Affinity Water
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Water is rock hard and tastes awful for years
The water supply is absolutely disgusting in my area and have told affinity this for years. It tastes horrible, It's rock hard and have had to buy water filters to save on throwing kettles out. They have also been overcharging me for years and i've now refused to pay my last bill and reported them to Offwat or Offcap or whoever it is. They fitted a meter outside the property about two years ago and it's buried under water where it's been leaking all this time. I use about 10ltr a day at most if that but affinity guesstimated my bill that i use 130ltr a day on average, WHY are you guessing my usage going by the average household usage if you've fitted a water meter?. The problem also with affinity is when you call them to explain or complain about anything you get some wee female pen-pusher who starts fobbing you off with lies and excuses saying the water leak at your meter won't effect the water reading you are using, so if it doesn't effect the usage from the meter then why are you sending me bills with exaggerated guesstimates then? They are worse than the energy companies for ripping people off. Their service since i moved into my property twenty years ago has been on par with their water....absolutely bloody awful.