SC
Scenic Luxury Cruises and Tours - UK
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We had a fantastic cruise but poor pre-departure experiance
We had a fantastic cruise. Lovely ship, fantastic crew, lovely food. The excursions were very informative. It would have been 5 stars but the pre-departure and post arrangements were really poor. Information was sent to the wrong email and the call centre staff seemed to want to blame the Tour operator. Fortunately on the 3rd time of asking I finally got a really helpful lady who sorted everything. I am still waiting a reply to an email sent on our return. So great Cruise let down by the UK office.